Victoria Bellara
Night Aura Long Dress
Night Aura Long Dress
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Frequently Asked Questions
1. Are there any additional costs after my purchase?
No. The amount you pay at checkout is the final price. All costs, including shipping and customs fees to Europe, are already included in your purchase total.
2. What is the delivery time?
Your order will be processed on the same day your payment is approved and shipped within 48 hours. Estimated delivery time is 3 to 14 days, and for residents of European countries, delivery is usually faster.
3. How can I track my order?
Once your order has been shipped, you will receive an email with the tracking code. You can use it to track all stages of delivery.
4. What if the product I received is different from what I expected?
Our team strives to ensure that product descriptions and images are as accurate as possible. However, if the product does not meet your expectations, please contact us within 7 days of receipt. We will review your case and inform you of the return procedures.
5. How does the exchange and return policy work?
For exchanges or returns, please contact our support team within the stipulated time frame. Our priority is to ensure your satisfaction, and we will do our best to resolve any issues quickly and efficiently.